FAQs

Clean the jewelry from time to time with a special cloth for cleaning silver jewelry. Keep the jewelry in a dry open place and not in a place with moisture. You should keep them glistening as received, our recommendation is not to wet them. Zircons over time lose some of their luster in water. Tim coatings with coating should not be wetted. Over time the coating may decrease with water use

Our 925 silver jewelry can be wetted. To maintain the luster of zircons over time, it is recommended not to bring them into contact with water. Do not shower with jewelry in a coating that the coating drops over time in water.

For this we have prepared a guide that will help you understand how much you can see on every product page of a ring. In any case, even if the order and size do not match, it can be replaced.

It’s really simple! You choose the items you want, add to the shopping cart and choose where to get the products and how to pay and order on the way to you.

You can also check with customer service Email: info.manelio@gmail.com

Definitely! We ship worldwide. An approximate time for each country can be seen in the table.

Some items are not included in discounts across the site, such as discounted products and packages and already use “auto discount code”, so you can not use a discount code.

The foldover clasp can be a bit stiff when you first open it, if you find it won’t open please use a little more strength to unclasp it.

We accept MasterCard, Maestro, Visa and Amex.

When entering your card information, please also remember to choose the correct payment type. For example, be sure to choose a visa if your card is a visa.

If your payment does not work, it’s usually because your billing address does not match the address listed by your bank. Please try again or try another card.

Please also try using Paypal if the following steps do not work.

If you still need help, please contact us!

If you would like to contact us, please do so using our contact form at the Help Center to ensure your inquiry is handled and accepted by the right department!

Or contact the customer service at info.manelio@gmail.com

Important: Do not reply to one of the automated emails you received in the past. You will not receive a response.

We are obsessed with making our products affordable, which means our shipping speed can be a little slow at times. We design our jewelry in Europe.

You see our amazing aura ring, did you know that in this quality will usually market $ 250? We are able to sell it for $ 100 because we sell directly from our factory and cut the expensive brokers. You will not find this ring of this quality anywhere else at this price.

If you can not wait that long we would recommend you to choose express delivery so you can get our lucrative items faster (and the total will still be cheaper than the traditional retail markup!).

We know you will love our jewelry and are sure that you will not get a better deal for the price and quality.

We ship internationally. We have a standard international rate:

International Shipping – $ 15 (15-20 business days * on average)

Free international shipping on orders over $ 300 (15-20 business days * on average)

International Express Shipping – DHL / Fedex – $ 30 (3-6 business days * on average)

Upgrade free express shipping on orders over $ 350

* This is average. It depends on each country, please refer to the regular delivery schedule of each country here. We will process your package from our factory in Asia or from our European warehouse.

If you do not think you can wait that long, we recommend that you choose express delivery ($ 30 – reduced price).

Please note that after we ship the items, the package is no longer in our control, so we do not take responsibility for what happens after shipping. However, we will do our best to solve the problem.

This is out of our control and varies from country to country. If you do charge customs fees, please pay these charges so that your package can arrive on time. We are not responsible for any additional customs fees that occur.

Usually orders via regular delivery will not be charged customs duty. Fast delivery services may sometimes require customs fees.

If you have any concerns, please send us a message after placing your order with your order number (within 5 hours).

Please email : for any PR inquiries.

info.manelio@gmail.com

Yes we sell to wholesaler.

You can contact us by email:info.manelio@gmail.com

Please subscribe to the wholesale mailing list here